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Privacy Policy

1. Information We Collect

We may collect and process the following types of personal data:

  • Personal Identifiers: Name, email address, phone number, or other contact details you provide when you register, contact us, or use our services.

  • Technical Data: IP address, browser type, device information, operating system, and other technical details collected automatically when you visit our Website.

  • Usage Data: Information about how you interact with our Website, such as pages visited, time spent, and links clicked.

  • Marketing and Communications Data: Your preferences for receiving marketing communications and your communication preferences.

  • User-Submitted Content: Information you provide through forms, comments, or other interactive features on www.blackberg.com.

We may also collect anonymized or aggregated data that does not identify you personally, which is used to improve our services and user experience.

2. How We Collect Your Information

We collect personal data through:

  • Direct Interactions: When you fill out forms, subscribe to newsletters, make purchases, or contact us via email or other channels.

  • Automated Technologies: Through cookies, server logs, and similar technologies that track your activity on www.blackberg.com. You can manage cookie preferences via our Cookie Consent Tool or browser settings.

  • Third Parties: From analytics providers (e.g., Google Analytics), advertising networks, or payment processors, where applicable, and only with your consent or a lawful basis.

3. How We Use Your Information

We use your personal data for the following purposes, based on lawful grounds under the UK GDPR:

  • To Provide Services: To process transactions, fulfill orders, or respond to your inquiries (lawful basis: performance of a contract).

  • To Improve Our Website: To analyze usage patterns and enhance user experience on www.blackberg.com (lawful basis: legitimate interests).

  • To Send Marketing Communications: To send newsletters or promotional offers, where you have opted in (lawful basis: consent).

  • To Comply with Legal Obligations: To meet requirements under UK law, such as tax or fraud prevention obligations (lawful basis: legal obligation).

  • To Protect Our Website: To detect and prevent fraud, security breaches, or other prohibited activities on www.blackberg.com (lawful basis: legitimate interests).

4. Sharing Your Information

We do not sell your personal data. We may share your data with:

  • Service Providers: Third parties who provide services such as hosting, payment processing, or analytics, who are bound by data protection agreements.

  • Legal Authorities: When required by law or to protect our rights, property, or safety, or that of our users.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to a successor entity, with notice provided.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. For example:

  • Transaction data may be kept for 7 years to comply with tax and accounting laws.

  • Marketing data will be retained until you unsubscribe or withdraw consent. When data is no longer needed, it is securely deleted or anonymized.

6. Your Data Protection Rights

Under the UK GDPR, you have the following rights:

  • Access: Request a copy of the personal data we hold about you.

  • Rectification: Correct inaccurate or incomplete data.

  • Erasure: Request deletion of your data, subject to legal exemptions.

  • Restriction: Limit how we process your data in certain circumstances.

  • Portability: Receive your data in a structured, machine-readable format.

  • Objection: Object to processing based on legitimate interests, including direct marketing.

  • Withdraw Consent: Withdraw consent at any time, where processing relies on consent.

To exercise these rights, contact us at privacy@blackberg.com. We will respond within one month, as required by law. You may also lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk or by calling 0303 123 1113.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including encryption, secure servers, and access controls. However, no online transmission is completely secure, and we cannot guarantee absolute security.

8. International Data Transfers

If we transfer your data outside the UK (e.g., to service providers in the EEA or other regions), we ensure appropriate safeguards are in place, such as UK-approved Standard Contractual Clauses or adequacy decisions, to comply with UK GDPR.

9. Cookies and Tracking

Our Website uses cookies to enhance functionality and analyze performance. 

10. Third-Party Links

Our Website may contain links to third-party sites. We are not responsible for their privacy practices. Please review the privacy policies of any third-party sites you visit.

11. Changes to This Privacy Policy

We may update this policy to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or a notice on www.blackberg.com. Please check this page periodically for updates.

12. Contact Us

If you have questions or concerns about this Privacy Policy or your data, please contact us:

  • Email: privacy@blackberg.com

  • Address: Blackberg.com, 11 Crecy Close, Wokingham , Berkshire, United Kingdom, RG413UZ

Alternatively, you can reach our Data Protection Officer at dpo@blackberg.com.

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